Privacy policy and terms

Hello! At Sweet Freedom, we respect and protect the privacy of all visitors to our website, and we are absolutely not in the business of selling, renting or trading email lists with anyone for marketing purposes. We don't like it when it happens to us we definitely won't do it to you! So it's all really clear, we've laid out below the long and the short of when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure. You may need something to read whilst you sip one of our lovely Choc Shot hot chocs, so pull up a chair and read on!

Please don't hesitate to contact us if you are at all concerned about anything regarding the privacy of your details, or if you think we've overlooked anything, the best email address to use is

It's lovely to have you with us!

All data is controlled by Sweet Freedom Ltd.

Collection and Use of Personal Information

Personal information means any information that may be used to identify you, such as, your name, title, phone number, email address, or mailing address. Of course, you can browse our web site without giving us any personal information. Like most websites, we use several products to analyse traffic to this website in order to understand our visitors' needs and to continually improve our site for them, however these are anonymous, aggregate statistics. For example, we do not tie a specific visit to a specific IP address.

If you decide you'd like to receive our weekly newsletter or enter a competition or email us with a question then we do collect personal information. This is for a couple of reasons... firstly so that we can then actually send you the newsletter you've asked for, and of course so we can let you know if you've won a competition (good luck by the way!) or so that we can email you back to answer any questions you've asked us. We can then also contact you if we need to obtain (which will be entirely up to you) or provide additional information, and it means we can from time to time check our records are right and that you're happy and satisfied.

If you're aged 13 or under, you need to get permission to register on our site from your parents or guardian. That's the way it goes folks, it's not our rule, but it's one we have to follow.

By entering any of our competitions you will need to opt in as otherwise we can't let you know if you win! When you email us with a question you have the option to opt in (you don't have to) to join our Sweet Freedom family email list. If you sign up for our enewsletter you are asking us to email you, so we will(!) from time to time drop you a line with fun, sweet family stuff, free samples when available, competitions, recipes and our latest news.

Whichever way you join us, YOU are then in charge and can unsubscribe at any time, day or night, regardless of where you are in the whole wide world with just one safe little click - there is a safe unsubscribe link included in every single one of our enewsletters. If you have any problems unsubscribing or would prefer to unsubscribe by email then drop us a line at

Please bear in mind that if you do unsubscribe we cannot re-subscribe you. If you fancy coming back to join us (we hope you will, we’ll be missing you!) then you will need to re-subscribe via one of the sign up links on this website. This way it's always entirely your decision.

We promise to never pass on your details to anyone else – ever (unless you specifically ask us to!)

Competition entries are limited to one entry per household. No third party or bulk entries will be accepted and there is no cash alternative.

A cookie is a small text file containing information that a web site transfers to your computer's hard disk for record-keeping purposes and allows us to analyse our site traffic patterns. A cookie cannot give us access to your computer or to information beyond what you provide us. Most web browsers automatically accept cookies; consult your browser's manual or online help if you want information on restricting or disabling the browser's handling of cookies. If you disable cookies, you can still view the publicly available information on our website. If you are using a shared computer and you have cookies turned on, be sure to log off when you finish.

Social media Competitions

Competition winners will only be contacted by @sweetfreedomuk and any claiming to be affiliated with our competitions are fake/a scam (please report & block). The winner will be chosen at random & will receive all products featured in the competition. If we receive no response within 24 hours a new winner will be chosen.

You must be 18 years or over to enter our competitions and live in the UK. The prizes cannot be exchanged for cash. In order to be entered into the competitions, you must follow our pages, like the post and tag a friend.

The competitions that we hold are no way sponsored, endorsed or administered by, or associated with Facebook or Instagram.

Disclaimer and legal notice

These are the terms and conditions of use of this website and its services. If you do not accept these conditions, you must not use this website or services.

The content on this website is provided 'as is', and Sweet Freedom gives no representation or warranty as to the accuracy of the content and assumes no responsibility for errors or omissions in it or the effect it has upon your computer. This site includes links to other sites on the Internet. Sweet Freedom cannot vouch for the suitability or accuracy of the content of those sites and so you use them at your own risk. Any references to linked sites or to third-party companies, products or services by name does not constitute or infer its endorsement by Sweet Freedom.

The information available on the site might from time to time be incomplete, out of date or inaccurate. Sweet Freedom reserves the right at any time and without prior notice to make changes and corrections to the material on the site or to make parts or all of this site unavailable at any time without notice.

Sweet Freedom disclaims all liability in respect of all information and its provision, and shall not be liable for any loss or damages suffered as a result of any use of the site. Although Sweet Freedom aims to keep it up-to-date, it does not guarantee its accuracy. Sweet Freedom does try to make this site as useful as possible, none of the material it contains is professional advice or a substitute for it, and cannot be relied upon as such.

Unless specified to the contrary, the contents of this website and these pages are protected by copyright. The authors and creators of the material on the website assert their moral rights. The contents of this website (including text, design and graphics) are trademarked and copyrighted materials of Sweet Freedom. All rights are reserved. They may not be used, transmitted or reproduced unless in accordance with prior written instructions issued by Sweet Freedom.

No use, transmission or reproduction is permitted other than the following:
Permission is given for the downloading and temporary storage of pages where indicated on such pages, for the sole purpose of individual viewing on a standalone PC or monitor. Such pages may be printed, but these may not be further reproduced, copied or transmitted in any way to those other than the initial individual user. You may not reproduce any other part of the website including, but not limited to, the structure, overall style and program code.

These conditions of use are governed by English law and any dispute connected with this site is subject to the exclusive jurisdiction of the English courts. Sweet Freedom may change these conditions of use from time to time. You will be bound by changes even if you do not re-visit this page to re-read this notice.

Please note that these are Sweet Freedom's terms and conditions of use and if you do not accept these conditions, you must not use this website or services.

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